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The best, easy to use platform for selling products online
A good friend recently asked me "what's the best platform for selling her pottery?". Unfortunately, she's not the only one and I get asked this question at least once a week - so hopefully, this blog will help you with making the right decision for you. With so many options available, each designed for different types of businesses, it can be hard to know where to start. Here’s a simple guide to the most popular platforms and what they offer.

The best online platform for selling Pottery!

The title is catchy and got your attention, but the answer isn’t 100% straight forward as it depends a little bit on how involved you want to be and how much you have to spend. If your budget is low, and when I say low, I mean less than £1,000, I would say you need to be doing the majority of the work yourself. If your budget is modest and £1,000 or more, then you can consider employing the skills of a website designer or agency similar to myself. Let’s look at each of these in detail – and see which is best for your business. 

Do it yourself < £1,000 budget:

If your intention or budget is steering you towards a do-it-yourself approach, don’t be scared – there’s a number of platforms out there, which are very user friendly – making it possible for the least experienced to create a nice attractive website which with the right content will result in selling items and finding returning customers.  The main platforms for this are:

  • Etsy – Simple, Fast and Cheap
  • Wix – Easy and Flexible
  • Squarespace – Great templates and simple stores
  • Shopify – Best online selling tools, but not geared for beginners
Of course, there are people out there who are confident in using products such as WordPress which is what we as website designers often use, but the downside to this – is that it’s very time consuming and the website does require ongoing maintenance, updates, backups, etc and also needs a separate marketing campaign – which often comes with its own monthly costs, which I normally say to clients that they should allow at least another 50% of what they spent on the website put aside for the first year of marketing. We will cover this approach more in the higher budget section.
 
Let’s look at each of these approaches in detail and what they offer. If you want the summary, just jump to my Final Word at the end.

ETSY

Etsy is US based, works well in the UK and offers a simple and relatively easy and fast to develop and doesn’t have a fixed monthly subscription for its basic online marketplace. The downside is that it’s pay-as-you-sell, with fees taken per item and per sale instead:

  • Listing fee: ~$0.20 USD (~£0.15) per item per 4-month listing

  • Transaction fee: 6.5% of the sale value

  • Payment processing: ~4% + £0.20 per sale (UK)

  • Optional Etsy Plus subscription: ~US$10/month (~£7.50) for enhanced features

Etsy doesn’t charge a dedicated monthly cost just to list.  So, you pay listing + transaction + processing fees as you sell.

This can work well for some businesses especially craft businesses like pottery, where the value of the item can cover the ETSY overhead costs. It’s an ideal starting point, but not very sustainable as your business grows and you lose up to 8-10% in fees.

WIX

Wix is also US based and works well in the UK. It doesn’t have a free ecommerce option — you need a paid plan to sell products. Typical monthly pricing (paid monthly) is:

  • Business / eCommerce plans: ~£16–£36/month depending on tier and features (e.g., inventory limits, abandoned carts, multi-currency)  

You can start with cheaper plans, but real selling features begin at the Business plan level, often around £16–£36/month.

Wix is a great all-round solution, offering a number of attractive templates as well as AI generation. It can seem a little daunting to begin, but If you have the time it’s well worth learning.

Squarespace

Squarespace has a few ecommerce options, typically:

  • Business: ~£17–£24/month

  • Commerce Basic: ~£23–£28/month

  • Commerce Advanced: ~£35–£43/month

Squarespace usually offers yearly billing discounts, but these figures are a good ballpark for monthly costs.

SquareSpace is a great all-round alternative to Wix. They both offer great options, but the templates are quite different, so it’s down to personal favourites which you prefer. 

Shopify

Shopify’s pricing for a standalone shop is slightly higher but very robust for selling and scaling:

  • Basic Shopify: ~£19–£25/month (billed annually or monthly)

  • Shopify (mid tier): ~£49–£65/month

  • Advanced: ~£259–£344/month

  • Shopify Plus (enterprise): £2,000+/mo+ for large operations

Basic Shopify lets you run a full shop with unlimited products, payments and POS point-of-sales which is ideal for smaller shops which are expanding to online — but add-ons and apps can push your real cost higher. I would only recommend this to established businesses.

Website Designer for Pottery Business

Website Developer > £1,000 budget:

If your intention or budget is steering you more towards a website developer approach, I hate using the word professional here as I’ve seen so many websites which friends have created and they do truly look professional. Before you approach any website designer or agency, please make a note of what you’re looking for from your website.  Some website developers, myself included – although we use CRM systems such as WordPress for a more professional experience, we can and do also create websites using the platforms mentioned in the previous DIY section and this does have advantages in that you can maintain the website yourself and you don’t have to consider a full blown marketing campaign which is almost 100% mandatory for an agency created WordPress style website.

This approach only works well if you have the budget for it and you’ve planned and covered the marketing costs. I always say to clients, if you have a great website, but you don’t market it properly. It’s like having a private number plate and hanging it on the wall. No one will see it and you won’t benefit. 

So, the number 1 takeaway from this section is that you need to make sure you have funds set aside to cover the marketing and I have lots of other blogs which discuss the marketing options.

Process Website Design Meeting with Client

Final Word

My recommendation for a small business selling items such as pottery or other crafty OOAK (one of a kind) items, would be WIX or Squarespace for sub £1000 budget and a website designer for over £1000 budgets.

The reason I’m not suggesting ETSY is that I feel that this is more of a hobbyist platform and not a small business platform and also the costs associated with ETSY can get very high. All this said, ETSY can work if you simply want to test the waters and re-develop a better website later on.

One key advantage to a website designed by a website designer is that it will be designed professionally with consideration to SEO and digital marketing and the results will be quicker. This also leaves you to do what you’re good at doing, whilst your website designer does what they’re good at doing.

Afterthought: Many people don’t think about branding and logos. So, please do think about these also as they play a very important role in branding awareness.

  • Lowest startup cost: Etsy (if you just list a few items and test products).

  • Balanced all-in-one store: Squarespace or Wix — easier design & site + shop.

  • Best for scaling and multi-channel selling: Shopify.

Clear Filters

If you’ve ever wondered what all those digital marketing acronyms mean, you’re not alone. Each one simply describes a different strategy used to get your website noticed and performing at its best online. Here’s a quick guide to what they all stand for.

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